Frequently Asked Questions

At Beyond Shades we LOVE interior fashion, home decor, interior design, paint, wallpaper, fabrics, and especially window coverings and drapery. If you have a question on any of these services, view our frequently asked questions below for answers from our experienced design consultants and certified installers.

 

Do you offer in-home consultations? 

Yes, we offer one free in-home consultation on Hunter Douglas products. Our consultations offer the benefit of expert opinions on what product would best meet your needs, all from the comfort of your own home. At Beyond Shades, we’ll bring our mobile showroom to you! 

 

Can I finance my new shades? 

We’ve partnered with Mariner Finance to offer you 12 months, the same as cash! 

 

I’m not very design savvy, can you help me choose my next window treatment? 

Our design professionals will find out what you want in look, lighting, and energy efficiency and will bring the appropriate samples to your house for the in-home consultation. We come to your space and work at your pace. The consultation costs only your time and not your money. It’s absolutely free. 

 

We have years of experience in window coverings and are confident we can find the right treatment for you because our design professionals can do much, much more than show you samples. They can take a photo of your windows and, using special computer-aided design software, they can show what different types of window coverings would actually look like in your home. 

 

Can you help me measure an odd shaped window? 

Hunter Douglas Certified Installer can measure for you, so your Window Treatments will fit perfectly when we install them. No mistakes – No Do-Overs! 

 

What styles and brands do you offer? 

We offer Hunter Douglas custom shades, shutters, blinds, and drapery plus a multitude of designers for fabrics, drapery, upholstery, carpet, wallpaper, and area rugs.

 

All of our shades and privacy sheer below are offered in numerous materials and designs! Provenance® Woven Wood Shades, Designer Banded Shades, Designer Roller Shades, Solera® Soft Shades, SonnetteTM Cellular Roller Shades, Vignette® Modern Roman Shades, Duette® Honeycomb Shades, Silhouette® Window Shadings, and Pirouette® Window Shadings. Find out more about our products at shades privacy sheers. 

 

For premium stylings, Alustra® Woven Textures® Collection is inspired by design. Fabrics are sourced from around the world to create a truly special window treatment. Alustra Woven Textures are available in Roller Shades, Roman Shades and Skyline® Gliding Window Panels. 

 

What are roller shades? 

A roller shade is a simple shade that lays flat when lowered and when raised, it wraps around a cylinder. Roller shades come in four fabric collections with 48 gorgeous colors that range from popular whites and neutrals to vibrant hues. 

 

What are cellular shades? 

Cellular shades are energy efficient thanks to the unique honeycomb pattern in cellular shades, they trap air before it reaches the interior of the house, and reduce energy costs in both hot and cold weather. 

 

What are honeycomb shades? 

Honeycomb Shades are the original cellular shades, specifically engineered to provide beauty and energy efficiency at the window in both cold and warm climates. Their honeycomb construction traps air in distinct pockets, which creates insulation that can help lower your energy consumption and energy bills. 

 

What are roman shades? 

Roman shades are offered in sheer, light-filtering and room-darkening fabric opacities, and a range of styles and fold sizes. Roman shades are different from standard window shade in that they stack up evenly when being opened. 

 

How do I know if my blinds are child and pet safe? 

Older corded window coverings may have looped pull cords or accessible inner cords that could pose a risk to small children. Beyond Shades offers several safety solutions, including motorized options and various operating systems to go cordless! 

 

Which window coverings can be motorized? 

  • SonnetteTM Cellular Roller Shades offer SoftTouchTM Motorization and PowerView® Motorization. 
  • Designer Roller Shades offers PowerView® Motorization. 
  • Provenance® Woven Wood Shades are available with PowerView® Motorization. 
  • Vignette Duolite has available PowerView® Motorization and the Alustra® Woven Textures® are offered in all the operating systems listed below! 
  • Palm Beach Shutters, Pirouettes, Duettes, Skyline gliding window panels, Designer Banded shades, Design Studio Drapery, Designer Studio shades, Solera, Luminette privacy sheers, and many more can be motorized. 

 

What motorized shades or operating systems do you offer? 

PowerView® – Our brilliant wireless operating system gives you the power to control and schedule your Hunter Douglas window treatments via remote control or your mobile device, and creates a safer environment for homes with young children and pets.

UltraGlide® – Features a single retractable cord or wand that always remains a constant length when raising and lowering your window treatments. 

SoftTouchTM – A battery-powered system with wand-controlled operation. 

Standard Cordlock – It acts like a cord, but locks into place for easier operation and a cleaner appearance. 

EasyRiseTM – Pulling down on the front of this continuous loop lowers your shade. Pulling on the rear of the loop raises it. 

Top-Down/Bottom-Up – Open from the top or the bottom, or settle somewhere in between, to create the perfect balance of privacy and natural light. 

 

How do I measure my window and how do I install my new window treatment? 

We do it for you using certified Hunter Douglas installers, but if you want to measure, view our simple measuring and installation guide by clicking instructions here or feel free to call us and have our Hunter Douglas Certified Installer measure for you and install for you. 

 

Are your window treatments covered by a warranty? 

Every window treatment from Hunter Douglas is covered by their lifetime limited warranty. 

 

How do I contact you? 

You can come see us in person at 17W508 22nd Street Oakbrook Terrace, IL 60181 or call us 630-903-6711. 

If you’d like to set up a consultation call us at: 312-928-9000 for an In-Home Consultation Appointments. 

 

What are your hours? 

Showroom Hours:
Monday – Friday: 10:00 am – 6:00 pm
Saturday & Sunday: 10:00 am – 
5:00 pm 

Before and after-hours are available by appointment. 

 

What areas do you service? 

Beyond Shades proudly serves all of Chicago and the greater Chicagoland area including: Oak Park, Elmhurst, La Grange, Hinsdale, Glen Ellyn, Wheaton, Downers Grove, Oak Brook, Naperville, River Forest, and more.