Victoria McIntyre

Customer Service Manager

Laura McAdam

Customer Service Manager

Victoria McIntyre holds such distinguished accolades as being a Million Dollar Club Member as a real estate agent, sales manager, and insurance agent in her career portfolio. She understands what it means to deliver a premium customer-service experience, and she does so every day.   Promises made are promises kept with the talented Victoria in charge of our client-service experiences.  She is very communicative; you’ll never have to wonder the status of your order. 


A passion for interior fashions and home décor led her to Beyond Shades where she learned about the expansive Hunter Douglas product line and is a Certified Hunter Douglas Design Consultant.  She also oversees the installation process, and any after-care needs such as rebates and warranty-related issues and concerns. 


Victoria joined Beyond Shades at our Elmhurst shop-at-home office and moved to the Oakbrook Terrace location when we opened Chicagoland’s largest Hunter Douglas Gallery and Showroom in the popular Oak Brook shopping area.  While she focuses on the customer-service experience after purchase, she has a talented eye for fabric, texture, and color, and you might find her in the Gallery assisting a member of the design team or a client with their decisions.